Re: Truco para seguimiento en envios internacionales

roberto6681 — Fri, 01 May 2015 07:14:57 GMT

Gracias por la información, de todas formas a mi sigue sin funcionarme, si lo miro con el movil en modo movil en ebay.es entro en mi ebay-cliqueo en compras-cliqueo sobre la compra en concreto y............NADA, ni siquiera salen los detalles de la compra y sin embargo si hago lo mismo en ebay.co.uk me quedo como estoy, transportista PBI y el mismo tracking que empieza por UPAAA.

Ayer me contestaron los de PITNEY BOWES via Facebook y por email:

Hello Roberto,

Thank you for contacting Pitney Bowes.

Your eBay seller has chosen Pitney Bowes to facilitate the shipment of your eBay order as part of the Global Shipping Program. Your Order # OREUKAxxxxxxxxxES included:

Item Number/ Description: xxxxxxxxxxxx

msi gtx 970 gaming

I have checked on your order and the tracking states that the parcel unfortunately has not yet been received in the Derby Sorting House in the UK.

We do apologize for any inconvenience this has caused you. In regards to your order you must contact eBay customer service and advise of this issue.

Contact the eBay team directly by following the steps below.

Click the "Customer Support" link at the top right of most eBay pages.
Click the "Contact eBay" tab and sign in.
Select the topic that fits your question or concern. If your issue is not resolved with the information

provided, please click the "Call us" link. You'll see a phone number and a PIN to use. The PIN expires

within 15 minutes, so if you're not able to call eBay within that timeframe, please click the "Call us" link again for a new PIN.

When you are connected with a customer service rep, specify your concern and they will forward you to the team are best qualified to assist you in this matter.

I apologize for any inconvenience this may have caused you.

Contando hoy, 8 dias desde el envio y ni siquiera ha llegado al centro de envio, esto pinta muy muy mal.

Por otra parte, me he puesto en contacto con el vendedor y después de explicarle el caso estos son sus dos ultimos mails:

Hello I having nothing from them,as per last email I will refund the item back.Apologies for this, but the service is not good from eBay Thanks.

Hello I have heard nothing from them back.I will cancel the order and commence a refund asap.Apologies for this but I will not use global shipping again as the buyer and seller are not kept informed thanks

Viendo el panorama, que hago? espero otra semana para ver si esto sale adelante o visto lo visto abro ya la disputa sin mas demora para recuperar los algo mas de 300€?

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Re: Truco para seguimiento en envios internacionales