https://comunidad.ebay.es/t5/Ayuda-entre-Usuarios/report-item-not-received/m-p/440923#M12192 <PRE><SPAN class="">I have a problem with an order. Initially, I requested a refund, which was closed, but after some time passed, the item didn't arrive. When I try to "report item not received," I get the message "You already have a request open for this item." If I click on details, it takes me back to the same page, "This return is closed," and it won't let me do anything else; it won't let me open a new case.</SPAN></PRE><P>&nbsp;</P> Sat, 22 Nov 2025 21:46:56 GMT isaavarga57 2025-11-22T21:46:56Z https://comunidad.ebay.es/t5/Ayuda-entre-Usuarios/report-item-not-received/m-p/440923#M12192 <PRE><SPAN class="">I have a problem with an order. Initially, I requested a refund, which was closed, but after some time passed, the item didn't arrive. When I try to "report item not received," I get the message "You already have a request open for this item." If I click on details, it takes me back to the same page, "This return is closed," and it won't let me do anything else; it won't let me open a new case.</SPAN></PRE><P>&nbsp;</P> Sat, 22 Nov 2025 21:46:56 GMT https://comunidad.ebay.es/t5/Ayuda-entre-Usuarios/report-item-not-received/m-p/440923#M12192 isaavarga57 2025-11-22T21:46:56Z