HomeChevronRightIconAll postsChevronRightIconCommunity Mentors HelpCreated May 10, 20261 member9 discussionsRecently Engaged Debatecasielles33View listingsCommunication with vendors I can’t send email, the window that opens with the send message link is inactive 5 days agoDebatejorgsanzlope-04View listingsAs of today, I have not received my item On July 26 I bought an item from an eBay seller; as of today the seller has washed his hands of it, telling me that he had already shipped it through e-commerce and therefore it was his job. eBay washed its hands of me and PayPal couldn’t give me a refund because it showed as delivered when that wasn’t the case. Shipments from the United States to Spain are an absolute disgrace, DHL is terrible. As of today, September 30, I have neither the money, the deadline has already passed, nor the item. Ladies and gentlemen of eBay, this is an absolute disgrace; I’m never buying on this platform again, and I’ll make sure more acquaintances of mine know it too. Many thanks for nothing and may it serve you well. 6 days agoDebatelacides900View listingsUndelivered shipment, wrong address by the seller I need to speak with an agent 1 week agoDebate1ydr500View listingsNotes when buying an item Hello, I bought several items from the same seller; one of them had several options in a dropdown, one of which was the "Custom" option, where when you checked out you could add notes when generating the invoice (something I had to do from the English page, since the seller is English and for some reason the Spanish page wouldn’t let me combine them), and when combining the items and checking out it let me add a note, which I did. The problem is that the item arrived without the specifications I indicated in the note, and now the note doesn’t appear anywhere. I don’t know where to look for it, and before speaking with the seller to see what happened I’d like to make sure it’s not an eBay technical problem that didn’t include the note on the invoice. I also don’t know how to contact customer service (a person) to help me. Thanks. 1 month agoDebateduke-011View listingsHow do I enter company details in my account? Tax ID, address... How to enter the company details in my account. CIF, address... 2 months agoDebateUnavailable memberTheir profile isn't available.Charging money to my account many times Hello, good evening. In my account every two or three days after money is charged to my account. I have requested many times to close the account, but nothing has been closed. I wanted to remove from the eBay store any account I have. I hope you can please help me. 2 months agoDebatekari25080View listingsBuyer did not come to take the Aircondition , but Ebay charge me for reemborse Money I sold a portable air conditioner at a very low price—for pickup only, of course! The lady who bought it decided she didn't want to pick it up after all; instead, she wanted me to ship the heavy unit. I wrote to her explaining that she would have to arrange that herself, since I had explicitly stated "pickup only." Now, because of a complaint from the lady who refused to come and get it herself, eBay has debited €17.04 from my account—a charge I am having reversed immediately. After all, I am not the one who acted wrongly here. 2 months agolast reply 2 months agoDebatedanielcollector9018View listingseBay doesn't generate international Correos (Spain) labels for me in several countries. Does the same thing happen to you?vendedores Good afternoon, everyone. I’m a seller on eBay Spain and I’ve been running into a problem for a while now that has already happened to me in several international sales. I have my shipping policies set up with Correos - Economy International Parcel both for the European Union and for the rest of the world. The policies are correctly saved and assigned to the listings. However, when I sell an item to certain countries, when trying to buy the label from eBay I get the message: "Services not available. Verify and update the origin/destination zip code, weight, and dimensions in kg/cm." What I’d like to know is: Is it normal for eBay not to generate labels for certain international destinations? Does this happen to you often too, or is it just me? Is there any account or shipping policy setting I should check? Is there any way to enable or improve eBay’s international label system from Spain? When eBay doesn’t generate the label, how do you handle these shipments? Do you use Packlink, Genei, or another platform? Any experience or advice would be welcome, because I’d like to keep selling internationally without running into this problem on certain sales. Many thanks in advance! 2 months agoDebatetecheval1607View listingsProblems with the ebay sending tool I have problems when using the ebay sending tool. The following message is displayd: 400 Bad Request Request Header Or Cookie Too Large Anyone knows how to manage this problem? Thanks 3 months agoHelp Among Users10 members · 3175 discussions
Debatecasielles33View listingsCommunication with vendors I can’t send email, the window that opens with the send message link is inactive 5 days ago
Debatejorgsanzlope-04View listingsAs of today, I have not received my item On July 26 I bought an item from an eBay seller; as of today the seller has washed his hands of it, telling me that he had already shipped it through e-commerce and therefore it was his job. eBay washed its hands of me and PayPal couldn’t give me a refund because it showed as delivered when that wasn’t the case. Shipments from the United States to Spain are an absolute disgrace, DHL is terrible. As of today, September 30, I have neither the money, the deadline has already passed, nor the item. Ladies and gentlemen of eBay, this is an absolute disgrace; I’m never buying on this platform again, and I’ll make sure more acquaintances of mine know it too. Many thanks for nothing and may it serve you well. 6 days ago
Debatelacides900View listingsUndelivered shipment, wrong address by the seller I need to speak with an agent 1 week ago
Debate1ydr500View listingsNotes when buying an item Hello, I bought several items from the same seller; one of them had several options in a dropdown, one of which was the "Custom" option, where when you checked out you could add notes when generating the invoice (something I had to do from the English page, since the seller is English and for some reason the Spanish page wouldn’t let me combine them), and when combining the items and checking out it let me add a note, which I did. The problem is that the item arrived without the specifications I indicated in the note, and now the note doesn’t appear anywhere. I don’t know where to look for it, and before speaking with the seller to see what happened I’d like to make sure it’s not an eBay technical problem that didn’t include the note on the invoice. I also don’t know how to contact customer service (a person) to help me. Thanks. 1 month ago
Debateduke-011View listingsHow do I enter company details in my account? Tax ID, address... How to enter the company details in my account. CIF, address... 2 months ago
DebateUnavailable memberTheir profile isn't available.Charging money to my account many times Hello, good evening. In my account every two or three days after money is charged to my account. I have requested many times to close the account, but nothing has been closed. I wanted to remove from the eBay store any account I have. I hope you can please help me. 2 months ago
Debatekari25080View listingsBuyer did not come to take the Aircondition , but Ebay charge me for reemborse Money I sold a portable air conditioner at a very low price—for pickup only, of course! The lady who bought it decided she didn't want to pick it up after all; instead, she wanted me to ship the heavy unit. I wrote to her explaining that she would have to arrange that herself, since I had explicitly stated "pickup only." Now, because of a complaint from the lady who refused to come and get it herself, eBay has debited €17.04 from my account—a charge I am having reversed immediately. After all, I am not the one who acted wrongly here. 2 months agolast reply 2 months ago
Debatedanielcollector9018View listingseBay doesn't generate international Correos (Spain) labels for me in several countries. Does the same thing happen to you?vendedores Good afternoon, everyone. I’m a seller on eBay Spain and I’ve been running into a problem for a while now that has already happened to me in several international sales. I have my shipping policies set up with Correos - Economy International Parcel both for the European Union and for the rest of the world. The policies are correctly saved and assigned to the listings. However, when I sell an item to certain countries, when trying to buy the label from eBay I get the message: "Services not available. Verify and update the origin/destination zip code, weight, and dimensions in kg/cm." What I’d like to know is: Is it normal for eBay not to generate labels for certain international destinations? Does this happen to you often too, or is it just me? Is there any account or shipping policy setting I should check? Is there any way to enable or improve eBay’s international label system from Spain? When eBay doesn’t generate the label, how do you handle these shipments? Do you use Packlink, Genei, or another platform? Any experience or advice would be welcome, because I’d like to keep selling internationally without running into this problem on certain sales. Many thanks in advance! 2 months ago
Debatetecheval1607View listingsProblems with the ebay sending tool I have problems when using the ebay sending tool. The following message is displayd: 400 Bad Request Request Header Or Cookie Too Large Anyone knows how to manage this problem? Thanks 3 months ago
