We’re sorry to read what you’re saying. For security reasons, an account may be temporarily restricted if unauthorized use has been verified.
To be able to regain access to it, you would need to contact the security team directly so they can verify that they are communicating with the account holder, and in that way give you access again. To do this, you’ll need to contact through this page, and when it asks you to sign in, select 'I'm new to eBay or need help signing in', and in that way you’ll be able to communicate with the Security team. Before doing so, make sure to change the password for your email address.
------------------------------------------------------------------------------------------------------------------- This space is for "User to User" comments and help; in this channel, we won’t be able to provide full Customer Service assistance. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or at the bottom of each page, you can see the link to contact our customer service channels
alvaro@ebay
Hello,
We’re sorry to read what you’re saying. For security reasons, an account may be temporarily restricted if unauthorized use has been verified.
To be able to regain access to it, you would need to contact the security team directly so they can verify that they are communicating with the account holder, and in that way give you access again. To do this, you’ll need to contact through this page, and when it asks you to sign in, select 'I'm new to eBay or need help signing in', and in that way you’ll be able to communicate with the Security team. Before doing so, make sure to change the password for your email address.
-------------------------------------------------------------------------------------------------------------------
This space is for "User to User" comments and help; in this channel, we won’t be able to provide full Customer Service assistance. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or at the bottom of each page, you can see the link to contact our customer service channels