Open an item that has been received damaged | Help Among Users

la-172449 · 2025-06-01T10:27:32.632000Z

I bought a Midi synthesizer and it turns out the device arrived damaged. The power button is missing and when I pick up the device, it makes a sound that must be from the damaged part. The seller is asking me to open the device to see if the damaged part is inside, but I don't want to take on that responsibility, on the assumption that I could later be held responsible for the damage. What do you think? Thanks.

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