Undelivered item was returned to the local office. | Help Among Users

padu-934 · 2024-07-18T23:31:19.685000Z

My order was not delivered the two times the company responsible for delivering orders in Colombia for eBay tried to do so. Now my product is at the "local office" and eBay is not giving me any information about which office it is so that I at least know where my order is. I’ve been in this situation for more than two months. How do I know which company was in charge of bringing my order from the United States to Colombia, and which one is in charge of delivering the order here in Bogotá?

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Undelivered item was returned to the local office. | Help Among Users | eBay Spain