Item paid for and the seller refuses to send it | Help Among Users

anyigarcia · 2024-12-25T20:52:21.352000Z

Hello, good morning. As the title says. I bought an item, I paid for it with the shipping costs and everything. The next day the seller replies that I have not paid the import fees. I replied that I know, that there is no problem. I will pay them when Customs asks me to. After a few hours he writes to me again to tell me that the price is wrong and that he cannot send me the item for what I paid. With shipping costs, about €500. He asks me to cancel it. I reply that I am not going to cancel it, that if he made a mistake in the price he should take responsibility for his error and send the item I paid for. Today he writes to me again to tell me that he is not going to send it, that he is going to cancel the sale. If that is the case, what reliability does EBay have then? Shouldn't EBay force the seller to send the item for the price it was listed at? How do I open a dispute on EBay for this issue if it does not fit any of the predefined reasons?Thank you very much in advance

Discussions

Item paid for and the seller refuses to send it | Help Among Users | eBay Spain