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Good morning. How can I contact the transport company? No company appears.
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Good morning. How can I contact the transport company? No company appears.
alvaro@ebay
Hello,
Thank you for your message.
To check the tracking information for an order, and the shipping company selected by a seller for the shipment, you can click on 'View order details' in your Purchase History, and if the seller has not included a tracking number, you can contact them to understand whether they can give you more information.
Please remember that eBay offers protection in situations where a buyer does not receive an order, and that according to our eBay Money Back Guarantee you may receive protection if you open a claim within 30 days after the estimated delivery date indicated in the order details.
Be sure to read this page with information for opening a claim, and if you have difficulties, you can contact our customer service so they can provide you with help to open a claim. Once opened, if after 3 business days the seller does not offer you some kind of replacement or refund or an option you are satisfied with, you can ask us for help so that we can try to find a solution for you.
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