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javmijal_0 · 2024-05-16T19:34:16.899000Z

I bought a product that never arrived, but the seller says it was delivered, and no one is taking responsibility. I bought the product and had it sent to the hotel where I was staying. I asked for it to be delivered to reception. According to the carrier, it was delivered to reception to an employee whose name does not match any hotel employee. I have an email from the hotel manager confirming that there is no employee at the hotel with that name. I filed a complaint with the seller, with eBay, and with FedEx. After some time, FedEx acknowledged that the package was considered lost. On top of that, eBay tells me the case is closed and is not taking responsibility for the non-delivery. I bought a product through eBay and that product never arrived, and I also do not have my money.

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