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Hello, good morning everyone, I want to comment that more than a month ago I ordered 2 shirts and 2 Shaquille O'neal jerseys, the NB player from when he played on the Lakers team, those shirts have not arrived. I sent an email and supposedly the person who sold them to me already shipped them and tells me that I have to contact my post office or something, I don't know, and I have no idea how to proceed, but I don't know if they already stole my money or what I can do.
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alvaro@ebay
Hello,
Please note that for users registered on eBay.com like you, we would always recommend using the eBay.com forums from this link and you can also receive assistance through the eBay.com help pages,where you can request assistance in Spanish when you get in touch.
We would like to reassure you, since your purchase is covered by the Customer Guarantee Program, in the rare event that you do not receive it within the estimated delivery date indicated in the order details.
According to the screenshot you shared, it seems that you have already opened a claim for item not received, and as of August 27, you will be able to select the option 'Ask eBay for help'
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