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Product failure after 40 days
How to claim warranty on a product that breaks down after 40 days
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How to claim warranty on a product that breaks down after 40 days
umbcorra-0
OP1 year agoThank you.
The seller is not replying to me and by law there is a 2-year warranty.
Not even 60 days have passed.
The second option; it is impossible to know who the manufacturer is.
cinthia@ebay
Hello
We assure you that we place great importance on protecting our users in the event that a purchase is not completed as expected. Our customer guarantee program does not offer insurance or guarantee with the brand of the product purchased in the event, for example, that it stops working after some time.
Some of our sellers offer a warranty and in that case they usually indicate it in the listing description, and normally you will have to pay for the warranty. We therefore advise you to try contacting the seller again, and we would also recommend the option of contacting the manufacturer directly, if the deadline to open a return request has already passed (the deadline is 30 days after the delivery date) and the seller does not respond to your messages.
We trust we have clarified our position.
Kind regards
Cinthia
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