Remember that for users registered on eBay.com like you, we would always recommend using the eBay.com forums from this link, and if you ever need support, you can do so through the eBay.com help pages at this link: https://www.ebay.com/help/home
If you cancel an order and issue a refund, you may be eligible for a refund of fees or charges if you meet the requirements of our fee and charge refund policy. At this link you can see everything you need to know about it.
If a buyer opens a claim and you issue a refund before either party asks eBay for help, the fees will be refunded automatically. Be sure to review this guide for useful information on the matter.
------------------------------------------------------------------------------------------------------------------- This space is for "User to User" comments and help; in this channel, we won't be able to provide full Customer Service assistance. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our self-service links or, at the bottom of each page, you can see the link to contact our customer service channels.
alvaro@ebay
Hello,
Remember that for users registered on eBay.com like you, we would always recommend using the eBay.com forums from this link, and if you ever need support, you can do so through the eBay.com help pages at this link: https://www.ebay.com/help/home
If you cancel an order and issue a refund, you may be eligible for a refund of fees or charges if you meet the requirements of our fee and charge refund policy. At this link you can see everything you need to know about it.
If a buyer opens a claim and you issue a refund before either party asks eBay for help, the fees will be refunded automatically. Be sure to review this guide for useful information on the matter.
-------------------------------------------------------------------------------------------------------------------
This space is for "User to User" comments and help; in this channel, we won't be able to provide full Customer Service assistance. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our self-service links or, at the bottom of each page, you can see the link to contact our customer service channels.