Help with refund | Help Among Users

ochoagustavo · 2024-12-14T15:25:51.855000Z

I want to issue a refund to a seller, since they can’t receive my order through Estafeta Members because their policies prevented it from arriving at my address in Mexico, and I told the seller that I would take care of sending the product back to their hands, but the seller is refusing the refund and I’d like to see if someone can help me clarify the situation, since eBay’s common questions haven’t helped me.

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Help with refund | Help Among Users | eBay Spain