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Thanks for contacting us. I’m sorry to read that you’re having trouble signing in to your eBay account and that this has happened. I’d be happy to help you; however, I won’t be able to access your account or modify personal information from this chat channel without first verifying your identity. This won’t be possible, as from here, this isn’t possible.
Please be assured that I can guide you to the right service so they can help you, and I’ll be here in case you run into an error following these steps.
To contact our Account experts, follow these steps:
This space is for "User to User" comments and help; in this channel, we won’t be able to provide you with full Customer Service support. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or, at the bottom of each page, you can see the link to contact our customer service channels.
cinthia@ebay
Hello @usercompra10,
Thanks for contacting us. I’m sorry to read that you’re having trouble signing in to your eBay account and that this has happened. I’d be happy to help you; however, I won’t be able to access your account or modify personal information from this chat channel without first verifying your identity. This won’t be possible, as from here, this isn’t possible.
Please be assured that I can guide you to the right service so they can help you, and I’ll be here in case you run into an error following these steps.
To contact our Account experts, follow these steps:
Go here
Go to the bottom of our page in the Need more help? section
Then click Contact eBay.
A new page will open and you can click On the sign-in page. Below the message: "Are you new to eBay or do you need help identifying yourself?"
Click => Continue
Enter your contact details.
Email us and we’ll get back to you within 24 hours to resolve this as soon as possible.
Let me know if for any reason you can’t follow these steps and I’ll be happy to keep helping you.
I hope this information is useful.
Kind regards
Cinthia
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This space is for "User to User" comments and help; in this channel, we won’t be able to provide you with full Customer Service support. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or, at the bottom of each page, you can see the link to contact our customer service channels.