Good afternoon.. I’ve been punished for not finishing some transaction... if you look at my history, I’ve done m

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Good afternoon, I’ve been penalized for not finishing some transactions..it’s true..but because of this, is your policy that I can’t buy again?..look at my purchase history, and if you decide that I should never bid or buy again, it doesn’t seem like a serious enough reason for me to keep buying from you..in any case, you decide and I’ll leave this app...there’s more ..please take it into account, and thanks

skda57

58 View listings

Posted 11 months ago·Last reply 11 months ago

1 comment

cinthia@ebay

11 months ago

View listings

Hello @skda57,

In order for our buying and selling platform to remain safe for buyers and sellers, we sometimes apply limits or restrictions to a user's buying activities. We may also restrict a user's ability to buy if we believe they have violated an eBay policy.

If we apply a buying limit to your account, we'll send you a message with the steps you need to take to restore your ability to buy items or bid. We may limit your ability to bid in auctions or make a Best Offer if:

you're bidding on an expensive item;
we need to verify your identity;
you need to add a payment method to your account;
you have a history of orders canceled for not paying on time;
your buying or bidding activity has increased noticeably and suddenly;
you have several items awaiting payment.

I suggest you check the email we sent you. If we restrict your account, you'll receive a notification explaining the reason and the actions you need to take to remove the restriction.

Hope this information helps. Thanks for your attention and for being part of our community.

Best regards

Cinthia

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