This space is for "User to User" comments and help; in this channel, we won’t be able to provide full Customer Service help. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links, or at the bottom of each page you can see the link to contact our customer service channels.
cinthia@ebay
Hello @ekocbeyes,
Thanks for your message. If you’ve changed your mind about a case you opened and no longer want to return the item, you can easily cancel the request.
To cancel a return request:
It’s important that you are completely sure you want to cancel the request, because you won’t be able to reopen the case once it has been closed.
I hope this information is helpful. Thank you for your attention and for being part of our community.
Best regards
Cinthia
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This space is for "User to User" comments and help; in this channel, we won’t be able to provide full Customer Service help. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links, or at the bottom of each page you can see the link to contact our customer service channels.