Cancellation of a sale | Help Among Users

csdomngu-50 · 2025-03-09T22:21:08.537000Z

Hello, on January 19, 2025 I was sold an item, but the buyer has not made the payment. On the order page on eBay it says: "Buyer hasn't paid yetWe have reminded the buyer to pay. You may wait for the payment or send an invoice again. You can cancel the order for non-payment beginning Jan 23." I have tried to contact the buyer, but I have not received any response. I need to release this sale and cancel it, but when I try to do so through the official methods I get this message: "You can't cancel this orderWe were unable to cancel this order. Check the order details for more information.We were unable to cancel this order. Check the order details for more information." How can I do it? Thanks,

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