Cancellation denied | Help Among Users

cad.adri · 2024-10-24T08:00:43.049000Z

Hello, good morning, I'm worried because I bought a product, but later on eBay I saw another one at a better price, I bought it, I canceled the order, however I asked PayPal for the refund, without knowing anything, eBay sends me an email saying cancellation rejected by PayPal, a little while later the seller tells me that yes, he could cancel the order and give me the refund, but eBay wouldn't let him because he had a case open with PayPal, so I decided to close the case so that the seller would act, but when I canceled it. eBay kept the cancellation the same, honestly I'm worried because eBay doesn't update its status or won't let me cancel it again so that the seller can give me the refund, what should I do

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Cancellation denied | Help Among Users | eBay Spain