how to claim warranty for a new product bought from seller | Help Among Users

franciscojaviercespon · 2025-09-02T16:39:53.285000Z

last year I bought a shock absorber for my car (€327.85) the thing is that after a year the shock absorber is in bad condition. I want to contact the seller but he doesn't accept messages. I understand that I have a 2-year warranty and I need to make use of it. Contacting eBay is a nightmare and I have no idea how to proceed. Help please, best regards to everyone

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how to claim warranty for a new product bought from seller | Help Among Users | eBay Spain