Locked
Discussion interactions are currently paused.
How can the delivery address of an order be changed?
How can the delivery address of an order be changed
1 comment
Locked
Discussion interactions are currently paused.
How can the delivery address of an order be changed
cinthia@ebay
Hello @eduve_6850,
Thanks for your message. It isn’t possible to change an order’s address, since we ask sellers to only send items to the address that appears when you complete checkout, which is why it’s extremely important to check that the details in your account are correct.
If the seller hasn’t sent the item yet, we ask you to contact the seller as soon as possible and ask them to cancel the purchase and list the item again so you can buy it with the correct address.
If the item has already been sent, the seller won’t be able to stop the shipment, but contact them to see if they can offer you any option.
Best regards
Cinthia
-------------------------------------------------------------------------------------------------------------------
This space is for “User to User” comments and help. In this channel, we won’t be able to provide you with full Customer Service support. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or, at the bottom of each page, you can see the link to contact our customer service channels.