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Spare parts claim.
Hello, on Monday, September 16, 2024 I bought a replacement part for a TCL 55’’ 55s455 TV power supply board PN: 30805-000149 and I have not received any response about when it will arrive, and when I enter the order number I can't track it
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alvaro@ebay
Hello,
Please keep in mind that for users registered on eBay.com like you, we would always recommend using the eBay.com forums from this link and you can also receive assistance through the eBay.com help pages,from where you can request assistance in Spanish when you contact us.
In any case, we would like to reassure you, since your purchase is covered by the Customer Guarantee Program in the rare case that you do not receive it within the estimated delivery date indicated in the order details.
Also keep in mind that if the seller of the item you’re referring to ships through the Global Shipping Program, the order will first be sent to the International Shipping Center, and from there, once received, it will be sent to your location. In those cases, two tracking numbers are generated: one will indicate the shipment from the seller’s address to the shipping center, and another different one will be generated once it is shipped from the shipping center to your country. Make sure to read this guide with more information about International Purchases
We recommend that you check in your account both the estimated delivery date of your order and whether the seller has included a tracking number provided by the seller, and remember that you may receive protection if you open a claim within 30 days after the estimated delivery date indicated in the order details.
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