Purchase made and paid. Money held and it ends up canceling itself | Help Among Users

oddiel_83 · 2025-07-15T16:18:41.121000Z

Hi everyone, has this happened to anyone else: I bought a product, paid by card, the money gets taken, it’s held, and after 3 days they end up cancelling it automatically because there was a billing error. Very strange because the money is still held; I’ve made the purchase again, they’ve held it again and it appears as a completed purchase but it says, "not paid" and on the bank card they’ve already held the money from me. Right now I have 2 times the amount held for the same item because of this. Thanks.

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Purchase made and paid. Money held and it ends up canceling itself | Help Among Users | eBay Spain