Purchase made but not confirmed by the seller or eBay | Help Among Users

spike1948 · 2024-12-21T16:46:52.594000Z

Hello,I made my first purchase on eBay and although the payment was accepted and there is a purchase number in the app, neither eBay nor the seller are sending confirmation of that purchase by email. I contacted the seller by internal message to confirm the purchase but they haven't responded.What should be done in these cases? How long should I wait before requesting a refund of what has already been paid?Thanks!

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Purchase made but not confirmed by the seller or eBay | Help Among Users | eBay Spain