Purchase not covered by eBay Money Back Guarantee | Help Among Users

edvins · 2024-01-24T12:28:06.223000Z

Greetings to all community members, over a month ago I made a purchase, the product did not arrive on its delivery date and a month has already passed since that date expired, I opened a request for a refund for item not received and Ebay left me some messages in my mailbox saying that my purchase is not covered by ebay's refund program. What is this due to? the seller does not respond to any messages. I thought I could get my money back. How do I know if a product is covered by that guarantee?. Thanks. PS I think I already lost my money

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Purchase not covered by eBay Money Back Guarantee | Help Among Users | eBay Spain