Good evening, I bought an item for €100 + €36 shipping. If when it arrives it doesn't work and I have to return it, do I get back everything I paid or do I lose the shipping costs? Thanks! Juanma

Hello, eBay’s Customer Guarantee will cover you if your item arrives defective or damaged, or is different from what was stated in the listing. If that is the case, you can open a return request, based on our eBay Customer Guarantee If your item is not as described, make sure the reason for the return is "item different from listing description". Once the return is opened, the seller must give you a prepaid return label or the necessary funds via PayPal so you...

Returns inquiry | Help Among Users

Home
Ayuda de Mentores de la Comunidad
- Ayuda entre Usuarios
Noticias eBay
- Noticias para vendedores
- Ultimas noticias
Foros de debate
Grupos
El Café de eBay
eBay Ayuda

Discussions

Categorías

Discussions

Returns inquiry | Help Among Users | eBay Spain