eBay response | Help Among Users

josealfonsenrichardur-0 · 2024-08-21T16:45:40.879000Z

Last July 3rd I bought some capacitors for a piece of equipment worth €30, it turns out I never received them, I was able to speak with the Chinese seller and he, as is logical, replies that he sent them.So far, so good. Today was the day when, if the dispute with the seller had not been resolved, eBay would offer to mediate, I sent them a written message this afternoon asking them simply to intervene, I have NEVER asked them for a refund, and eBay has NEVER PROVED to me, at least, I have still not received anything that DEMONSTRATES (PROOF) that I received it. the truth is I would have bought them again for a total of 30 euros, I ask the community to tell me what I should do. Many thanks, in view of the messagesEBAY RESPONSE"We are sorry that you have had problems with the purchase. However, the seller has provided tracking information that shows the item was delivered to your address. After reviewing all the details of the case, we have concluded that we cannot offer you a refund.

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eBay response | Help Among Users | eBay Spain