creating an ad
Hello, I want to put my item up for sale, but in the passport section the system says that I entered incorrect data, I am a citizen of the Russian Federation, and I entered the Russian passport number, because I have not yet received Spanish documents. The system does not allow my passport data, What passport data should I enter? Please help!
1 comment
cinthia@ebay
Hello @zogr-1081,
Thank you for your message, I’m sorry to hear that you’re having trouble registering with your INE. I’d like you to try replacing the number 0 with the first letter of the NIE by following these steps:
- Choose Spain as your nationality
- Enter your date of birth
- Enter the NIE with a zero at the beginning instead of the letter, and the normal letter at the end. E.g. Y1234567N and our system will accept it by entering "01234567N"
I hope this information is helpful and I’ll be happy to help you if this doesn’t solve your issue.
Kind regards
Cinthia
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