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How long does it take for a package to be sent
I bought it on the 7th. How long does it take to send the package for one item
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I bought it on the 7th. How long does it take to send the package for one item
cinthia@ebay
Hello @pablgarciaferrri-0,
Thank you for your message. The time it takes the seller to ship the item is different for each seller. You can see this information in the email you received when you made your purchase.
You can also see the estimated delivery date. On eBay, we have the eBay Customer Guarantee Protection to cover your purchase in situations like these, where you have not received your item. I suggest that you contact the seller directly in case the item has already been shipped, but the tracking number has not been updated, since this happens on some occasions. If you do not receive a response from the seller, it is important that you check the estimated delivery date in your transaction, because our guarantee protects you for up to 30 days after the estimated date.
Below, I’ll tell you how to open the request yourself so that you can begin the process to ask for a refund and back up our guarantee, if you are still within these 30 days. You can open the case here, this will alert the seller so they can begin the refund process and the communication between the seller and you.
It is rare for sellers to ignore your request for help, but if you do not receive a response after a few days, you can request eBay's help if you go into the case from your account and click the option "Request eBay Help".
Best regards
Cinthia
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