How long can I wait for a seller to send my product?

Question

Hello, good morning, afternoon, or evening depending on what time it is, I wanted to ask a question I have. A little while ago I bought a cartoon jacket, and after 1 week the seller sent me a message saying that he still can’t send me the jacket because it is in his warehouse in the United States (he is from Australia). He asked me for a little more time so he can send me the jacket. It has already been almost 1 month since I bought the jacket and according to the seller he still can’t send it t...

alvaro@ebay · Accepted Answer

Hello,   Remember that for registered users on eBay.com like you, we would always recommend using the eBay.com forums from this link., and if at any time you need assistance from eBay, you can receive assistance through the eBay.com help pages   Please keep in mind that eBay offers protection in situations where a buyer does not receive an order, or receives it in conditions different from those described. According to our  eBay Money Back Guarantee. you m...