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Invalid coupon
Good afternoon,
When I enter the coupon code for up to €30 off “PSPRGEN25” that appears on Ebay’s homepage, I get an error and the following message pops up: “It looks like the code isn’t correct. Check it and try again.” Any solution? Thanks
1 comment
cinthia@ebay
Hello
Hello @ceor-39,
It looks like the coupon code "PSPRGEN25" that you're trying to use has certain conditions that must be met for it to work correctly. Based on the information available, here are some points you could check:
Coupon Validity: Make sure the coupon is within its validity period. The coupon "PSPRGEN25" is valid from January 20, 2025 to February 2, 2025.
Correct Country and Website: The coupon is only valid on certain eBay websites, including ebay.es. Make sure you're using the coupon on the correct site and that your account is registered in one of the eligible countries, such as Spain.
Purchase Conditions: The coupon has different discount levels depending on the total purchase amount. For example, to get a €30 discount, your purchase must be €650 or more. Make sure your cart total meets the minimum requirements for the discount you're expecting.
Payment Method: The coupon is only valid if you pay with PayPal, Google Pay, Apple Pay, Klarna, or a credit or debit card, and as long as the seller accepts these payment methods.
Eligible Categories and Sellers: Check that the items in your cart belong to the eligible categories and that the sellers are included in the promotion.
If after reviewing these points the problem persists, I would recommend contacting eBay customer service through our Help Pages for more assistance.
I hope this information is helpful.
Best regards
Cinthia
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