Thank you for your message. Sellers can only refund you to the original payment method used to complete the transaction. We don't have the option to send it to another account, so I recommend that you contact your bank and ask them to send the refund that has been processed to the expired card and send it to your new card; this is possible for them and I am sure they will be able to help you.
This space is for "User to User" comments and help; in this channel, we won't be able to provide you with full Customer Service support. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or, at the bottom of each page, you can see the link to contact our customer service channels.
cinthia@ebay
Hello @matvaz-89,
Thank you for your message. Sellers can only refund you to the original payment method used to complete the transaction. We don't have the option to send it to another account, so I recommend that you contact your bank and ask them to send the refund that has been processed to the expired card and send it to your new card; this is possible for them and I am sure they will be able to help you.
I hope this information is helpful.
Best regards
Cinthia
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This space is for "User to User" comments and help; in this channel, we won't be able to provide you with full Customer Service support. To access our help channels, you can go to our Help Pages where you can select a topic and find information to use our Self-Service links or, at the bottom of each page, you can see the link to contact our customer service channels.