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Return accepted
What happens when a return is accepted and they don't send you the label to send it back? Thanks
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What happens when a return is accepted and they don't send you the label to send it back? Thanks
alvaro@ebay
Hello,
If you have opened a return request after receiving an item in conditions different from those described in the listing, the seller will be responsible for covering the return costs.
Once the request is open, you can ask us for help if, after 3 business days from when you open the case, the seller has never given you a prepaid return label or the funds needed via PayPal to return the item (in this specific type of case you should not return the item until the seller gives you the return label or the necessary funds; if you do not, you can ask us for help as I mentioned above)
Make sure to review this link with everything you need to know about it
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