Return of item very different from the listing. | Help Among Users

amanecer-2009 · 2024-09-23T09:24:30.825000Z

Hi, I returned an item to the seller because what he sent me was very different from what was advertised, the seller accepted the return, but won't pay the shipping costs. I asked PayPal to refund me the amount paid for the item plus the return shipping costs since the seller refused to pay, but PayPal has only paid me the return shipping costs, which were €6.80. But the price of the item is €28.26, which the seller refuses to pay. Is it possible for this to happen on eBay? And for them to let him keep selling on this page? The seller received the returned item on August 27, I have demanded that he refund my money on more than 10 occasions and the only thing he has said once is that I should file a claim with PayPal, but PayPal says it has already paid me the return shipping costs. I think this seller should be kicked out of eBay, apart from being sanctioned for being a thief.

Discussions

Return of item very different from the listing. | Help Among Users | eBay Spain