Order return
I’d like to ask: I placed an order, but there’s no way to cancel it, neither I as the seller nor the buyer can do it once it’s been paid
1 comment
I’d like to ask: I placed an order, but there’s no way to cancel it, neither I as the seller nor the buyer can do it once it’s been paid
alvaro@ebay
Hello
As this is an online trading platform, we wouldn’t have the option to cancel an order, only sellers can do that.
Keep in mind that if the item has already been sent or marked as sent, the seller will not be able to cancel the transaction. So your best option is to try contacting the seller to see if they can cancel the order
We’re leaving you this guide with more information on requesting the cancellation of an item.
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