Wrong return
Good evening, I sent an item to the wrong seller, now the return label doesn't appear for me so I can send it to the real seller.
I only have time until January 7, 2025
What can I do ?
1 comment
Good evening, I sent an item to the wrong seller, now the return label doesn't appear for me so I can send it to the real seller.
I only have time until January 7, 2025
What can I do ?
alvaro@ebay
Hello,
We're sorry to read what you're saying.
If, as you say, you have sent an item by mistake to the wrong seller, you won't be able to receive a refund, since the seller can issue a refund once they have received the package in question.
We advise you for the future to always pay attention to checking the item descriptions in the listings, and if the seller accepts returns, and to avoid situations like this, to carefully check the address to which you are returning an item. Make sure to read this guide with useful information on the matter.
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