Return of 6 items with a single tracking number order | Help Among Users

fogonerofu · 2024-04-05T16:55:47.081000Z

Hello I have bought a total of 6 items from the same seller, they come with a single order number, the 6 pieces are defective, I have started a return, but it has only let me submit one of the items, which is the one that carries the shipping charge, 3.67€ out of a total of 18 € for the whole order, but if I try to return the remaining 5 pieces it won't let me continue. What should I do to return the whole order since everything is wrong.On the other hand, I have tried to appeal the case and it tells me that it is closed.I look forward to your help thanks

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Return of 6 items with a single tracking number order | Help Among Users | eBay Spain