Return article as guest | Help Among Users

marirom5599 · 2024-08-31T17:09:01.682000Z

Hello. I bought an item as a guest and when returning it, it's giving me problems. From the order confirmation message I was able to request the return without any problems, but that's it, it won't let me reply to the seller's messages, or buy a return label, or mark it as shipped. It keeps asking me to sign in with my account, which I don't have since I bought as a guest, and it gives me an error. What can I do? Thanks.

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