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Incorrect address
What can I do to change the order address that is incorrect without canceling the order?
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What can I do to change the order address that is incorrect without canceling the order?
alvaro@ebay
Hello,
Normally, the seller cannot change the shipping address you provided during checkout and shipping. Make sure to read this page with helpful information about this.
If you made a mistake when entering your address for an auction you won, your best option is to contact the seller and send them a request to cancel the order, and we therefore advise you in the future to always check that the address you include when completing a purchase is correct,
Please note that if the item has already been shipped or marked as shipped, the seller will not be able to cancel the transaction. Therefore, your best option is to try contacting the seller to see if they can cancel the order, so they can relist the item and you can buy it again, this time entering the correct address
We leave you this guide with more information on requesting the cancellation of an item.
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