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Identity document
Hello. In the field where you enter the ID number when making the account, nothing works. I don't know what I can put there, it also won't let me select anything
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Hello. In the field where you enter the ID number when making the account, nothing works. I don't know what I can put there, it also won't let me select anything
cinthia@ebay
Hello @cio-1884,
Thanks for contacting us, and I'm sorry you're having trouble when trying to fill in the ID number field when creating your account.
Sometimes, this kind of issue can be related to the browser you're using. I suggest you follow these steps to try to resolve the problem:
Clear your browser's cookies and cache: This can help remove any stored data that might be interfering with the page's functioning. Here's a quick guide on how to do it in the most common browsers:
Try using another browser or device: Sometimes, switching browsers or trying from another device can solve the problem.
Make sure the browser is up to date: Check that you're using the latest version of your preferred browser.
Try entering the ID number field again: After carrying out the previous steps, try entering the required information again.
If after trying these steps you're still having problems, please let me know so we can provide you with more assistance.
Best regards
Cinthia
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Thank you for your patience and understanding.