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does not respond to messages
Hi, I bought a computer from this seller, he has not shipped my product, and he also does not respond to my direct messages. I saw some negative comments about not sending the products, and when they do, they are defective or incorrect products. The shipping time is scheduled for December 31st to January 7th, but I don't see any movement from the seller, I have written to him for two days in a row and he hasn't responded. Even though he has good ratings. I hope I am not a victim of scam and that my product arrives safely.
1 comment
alvaro@ebay
Hello,
Please keep in mind that for users registered on eBay.com like you, we would always recommend using the eBay.com forums from this link and you can also get support through the eBay.com help pages
We’d like to reassure you, since your purchase is covered by the Customer Guarantee Program, in the rare case that you do not receive it within the estimated delivery date shown in the order details.
We recommend that you check both the estimated delivery date of your order and the tracking number provided by the seller, and remember that you may receive protection if you open a claim within 30 days after the estimated delivery date shown in the order details. Check this link for information on how to open a claim for an item not received.
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