questions about the amount of a refund | Help Among Users

marcianus65 · 2024-07-10T17:03:42.851000Z

For the first time I’ve started a dispute for the return of a shipment since what I received didn’t match the image of the advertised product, even though it did match the written description. Seller’s little trick? (I got something that was missing things compared to what was shown in the image. The return is accepted, and the seller covers the cost, but I see that only the product cost is refunded to me. Are the shipping costs from the original purchase (relatively high, almost as much as the product itself) not refunded? What a deal I made.

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