Ebay is irresponsible for keeping sellers who scam or deceive those of us who buy | Help Among Users

jumig-89 · 2025-08-24T10:52:19.127000Z

I bought an item from a supposedly “professional” seller, and the device I bought ( Order No.: 25-12853-98053 ) cost me 329.99 Euros, and it was sold with the commitment of a TWO-year warranty. I bought it on March 25, 2025, and on June 20 the device stops working, and I write to the seller asking how to proceed so he can fix it. The seller replies that his technician "is on vacation for a little over 2 weeks, after that I’ll tell you how to proceed"... , and the two weeks pass and then a month and another month, and I send them several messages through the Ebay chat but he no longer replies to any of them. I’ve sent several messages again and they don’t pay any attention to me. I think this is unacceptable, AND WORST OF ALL I contact Ebay and since they don’t have an automated option (or I haven’t been able to find it) to report deceptive or fraudulent sellers, they don’t solve anything for me, and on top of that they keep letting this seller keep deceiving other buyers. Please, does anyone know where I can go to REPORT these abusive practices, and in my view criminal ones, for not fulfilling what was agreed?

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Ebay is irresponsible for keeping sellers who scam or deceive those of us who buy | Help Among Users | eBay Spain