eBay is not responding and the order does not appear | Help Among Users

kandamochoco · 2024-03-16T14:41:35.957000Z

In November I bought a watch on eBay, it said they would deliver between January and February… the tracking says the item arrived in Miami… It never updated its location again and there’s no longer any tracking record… I requested a refund from eBay but without asking anything they say I’m not entitled to a refund, considering the item never arrived, they tell me to contact the seller, the seller tells me to contact eBay, and then the seller no longer responds… do you know what I can do so I don’t lose the amount I paid, because I’m never buying through this platform again.. thanks for the help..

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eBay is not responding and the order does not appear | Help Among Users | eBay Spain