EBAY washes its hands of the issue of not receiving the item; even with proof of non-receipt | Help Among Users

infoplaca · 2024-11-20T10:25:38.540000Z

Every day it’s becoming more widespread; Ebay’s lack of commitment to sellers, whom it treats with little courtesy and understanding.How is it possible that, having sent something by courier, it can’t be delivered because the recipient repeatedly wasn’t there and didn’t answer phone calls; even though proof of shipment from the courier itself is attached, a photo of the building entrance, etc. etc., Ebay closes the case and penalizes the seller.This is happening very frequently, and accounts with many years on Ebay, with exemplary behavior, feel abandoned by this endemic formality and with no one with any rational judgment analyzing anything.Very regrettable. Really very regrettable.They only know how to collect; but they help little and solve problems accordingly even less; and show a minimum of respect for someone who pays a lot of money, without even a phone call or minimal cooperation.I suppose these behaviors of arrogance in the market will gradually come to an end, and we need to look for other alternatives, in portals that help clarify matters more and offer better features, commissions and more implementation of reasoned resolutions. Thanks.

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EBAY washes its hands of the issue of not receiving the item; even with proof of non-receipt | Help Among Users | eBay Spain