eBay refuses to provide me with a bank account number in Luxembourg to pay them | Help Among Users

pla2cam_es · 2024-09-27T12:11:30.579000Z

Hello. In July I sold a camera for 838 euros including shipping, which cost 43 euros. The buyer did not agree with the condition of the camera and I agreed to give him a partial refund of 100 euros. So the net amount I received was 589.60 euros after deducting shipping costs. After a few days the buyer started a return process that I appealed. I opened a dispute. eBay ruled in favor of the seller and they refunded the full amount he paid. The seller could not return the camera because he had already sold it. Now eBay is claiming 738 euros from me since I removed my payment methods after getting paid. I have offered to pay them the net 589.60 euros and have spent two months arguing with them, and they are threatening to sell my debt to a Spanish collections company. I repeat, I have not recovered the camera. I think a judge would rule in my favor on the amount. I have asked them for eBay Luxembourg's account number and they refuse to provide it. Is this legal under European law? That a company refuses to give you its account number so that you can pay them? Thanks.

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eBay refuses to provide me with a bank account number in Luxembourg to pay them | Help Among Users | eBay Spain