The power of the buyer versus the helpless seller | Help Among Users

universovyoleta_es · 2024-09-05T14:58:33.533000Z

For a long time, I’ve been selling on eBay, not just with this account, but with others too. Little by little, the buyer has become aware of the power they have thanks to the overprotection eBay offers sellers against sellers. We can do little or nothing in the face of a claim from a buyer; justice really doesn’t matter, only satisfying the buyer. Today I received an email from a user who bought from me the day before yesterday. Their order was sent yesterday and, according to the GLS website, it was received today at 13:45. However, the user wrote to me at 12:45.Please read carefully the tone used in their email. (The email received at the end) I really don’t have much more to say, only that I barely post on eBay anymore, only what doesn’t sell on other platforms, and maybe who knows if even that... discouraging Every time I open eBay, more than sales, I expect claims, seriously, that’s how it is! It’s not that eBay is going to run out of buyers, it’s that it’s going to run out of sellers, fed up with the threats and extortion of vulgar, rude buyers. It’s a shame. Below is the message received for an order delivered on time: "good morning I have just received a message from GLS saying they were unable to deliver because I was absent, I’ve been at home all morning, no one has come no one has called, I’ve already had problems with this company on three occasions and I’m not going to put up with them one more time, I’m sorry for you but if you don’t contact them and tell them to stop the lies, the tricks and be more professional and have some shame or right now I’ll go ahead and open a dispute on eBay, GLS are a bunch of crooks they lost me two computers and another one I bought I never received, and they make up the story that they couldn’t deliver it because I was absent so I’ll go pick it up at one of the collection points they have and I don’t feel like it honestly, because they’re a bunch of crooks, I know it’s not your fault it’s these crooks, I’ve already filed two complaints with the consumer office"

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The power of the buyer versus the helpless seller | Help Among Users | eBay Spain