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The shipping price of an item to the buyer appears different from the shipping price I have
Good morning
I have several items for sale with the same shipping method, all the same, but there is one item where a buyer sees a different price than the one I have set; this same buyer has looked at other similar items and the price shows up correctly
I have checked the shipping issue and I have everything set the same on the items
I don't know what I can do
1 comment
cinthia@ebay
Hello @t.memori,
Thank you for your message. This is definitely not normal and I would like to be able to review the transactions to understand what is happening.
You can get in touch with us using our Social Media channels:
eBay Facebook Spain
eBay Twitter Spain
We’ll be happy to help you, and I’ll be waiting for your message.
Best regards
Cinthia
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