the seller sent junk | Help Among Users

diegomleonpe0 · 2024-09-12T22:12:31.644000Z

I bought a Dji OM 4 that was supposedly brand new; but the seller sent it without its original packaging, without manuals, battered, dirty and damaged, the battery lasts at most 10 minutes and then shuts off; I have requested a return but they are asking me to return the item, here are two problems: 1) how do I send it back if I ordered it from Ecuador and have paid international shipping to get it here 2) I return it and who guarantees the refund when they send garbage?

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