The seller isn't replying to me, I need a warranty | Help Among Users

arceloriodos · 2025-04-24T21:13:20.808000Z

At the beginning of the year I bought some 32-kilo adjustable dumbbells to give my son for Three Kings Day, they cost me €350, after two months, one fails, the handle gets stuck and it doesn’t change weight, I got in touch with the seller and he replied that I should send him some photos of the handle so he could send me another one, and that was several weeks ago now and although I write to ask whether he received them, he no longer replies. They’re under warranty, and with fees, shipping, etc., they cost me more than €500, if they don’t sort it out for me they’ll be useless, I’m trying to get in touch with Ebay, but they don’t have any option in the dropdown for warranties What can I do? Aside from not buying anything valuable on Ebay again

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The seller isn't replying to me, I need a warranty | Help Among Users | eBay Spain