Package delivery before the estimated date
I wanted to know if it’s possible to receive the package before the estimated date they gave me in the app, because it says it wouldn’t arrive until April 16, but when I look at it on the website it shows April 7-15, and I wanted to know if it’s possible for it to arrive before the 15th.
I don’t mind paying a little more for this.
Thanks for the help.
1 comment
alvaro@ebay
Hello,
When you buy an item on eBay, it’s the sellers who handle the shipping, and you’ll be covered by the Customer Guarantee Program if you don’t receive it by the estimated delivery date shown in the order details.
However, you won’t be able to request faster shipping, since that depends on the shipping company selected by the seller in question. If the seller hasn’t shipped the item, you can try contacting them to ask them to cancel the order, and if possible buy it again with a faster delivery service than the one selected when you bought your item.
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